Privacy Statement
Effective: Sept 1st, 2020
We Provide Plt (“We Provide Digital / We Provide Plt” “we,” “us,” “our”) is committed to letting you know how we will collect and use your personally identifiable information. This Privacy Statement is applicable to your use of We Provide Digital/ We Provide Plt websites (the “Website”). We have established this Privacy Statement to let you know the kinds of information we may gather when you use the Website, why we gather your information, what we use your information for, when we might disclose your information, and how you can manage your information.
This Privacy Statement does not apply to information that users may submit to us offline, by email or other electronic file transmission not facilitated by our Website, or to third-party websites that may be linked to or from the Website. We are not responsible for the actions and privacy policies of third-party websites.
By using the Website, you are accepting the practices described in this Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use the Website. We reserve the right to modify the terms of this Privacy Statement from time to time. Your continued use of the Website following the posting of changes will mean you accept those changes.
Information Collected
We may collect three basic types of information about users of the Website.
Information You Give Us: We receive and store information you enter on our Websites or give us in any other way, including your name, mailing address, phone number, email address, and job application.
Information We Automatically Collect: We collect information about your use of our Website, such as the pages you view and other interactions you have. We receive and store certain types of information whenever you interact with our Websites. This information includes device and connection information such as statistics on your page views, traffic to and from our Website, referral URL, ad data, your IP address, and device identifiers.
Information From Other Sources: We may supplement the personal information we collect with information from third parties or collected offline.
Use of Your Information
We use the information we learn about you to help us personalize and continually improve your experience using the Website. We may use your information to: (1) provide requested content; (2) personalize content on our Website; (3) send you communications about our services or special events; (4) communicate with you and respond to inquiries; (5) optimize or improve the Website and our operations; (6) detect, investigate, and prevent activities that may violate our policies or be illegal; and (7) perform statistical, demographic, and marketing analyses of users of the Website.
We may also use or combine information that we collect through the Website with information that we collect about you offline to enhance, expand, and check the accuracy of our records.
Sharing Your Information
We may disclose your personal information collected via the Website to our agents, affiliates, partners, and other third parties, as described below. We may disclose information that does not specifically and personally identify you, such as aggregate information, device identifiers or other unique identifiers to third parties.
Third-Party Agents and Service Providers: We have third-party agents, subsidiaries, affiliates and service providers that perform functions on our behalf, including, but not limited to, hosting, providing the platform used to deliver the Website, technical integration, hosting, and analytics. These entities may have access to personal information, if needed, to perform their functions.
Assignment: We may change our ownership or corporate organization while providing the Website. We may also sell certain assets associated with the Website. In such event, we may transfer some or all of your information to an entity acquiring all or part of our assets or to another entity with which we have merged.
Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose your personal information if required to do so by law or on the good-faith belief that such action is necessary to: (1) conform to applicable law or comply with legal process served on us or the Website; (2) protect and defend our rights or property, the Website or our users, or (3) act to protect the personal safety of us, users of the Website, or the public.
Cookies & Tracking Technologies
The Website uses “cookies” to collect information about your visit and to manage your preferences. A cookie is a small computer code added to a file on your computer as a record of its visit. It does not collect or provide your personal information. It can, however, be used to note information about your visit, such as your type of web browser, operating system and Internet Protocol (“IP”) address, to better tailor the Website for you. We may share information obtained from the varying kinds of cookies with third parties, including vendors, advertisers and others. You can control what cookies are accepted by your device through the settings on your browser or by deleting them. Doing so, however, may limit the personalization available to you.
We use Google Analytics ( and other analytic tools as well ), a web analytics service provided by Google, Inc. on our Website. These analytics services uses cookies or other tracking technologies to help us analyze how users interact with and use the Website, compile reports on activity, and provide other analytical services and reports. The technologies used by these analytics services may collect information such as your IP address, time of visit, whether you are a return visitor, any referring website, and other information. Our Website does not use these analytics services to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.
Please note that, although your device may include “Do Not Track” functionality, Barrel’s information collection and disclosure practices will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.
Opting-Out of E-Mail Marketing Communications
You may always opt-out of receiving future e-mail marketing messages from Barrel. We provide you with the opportunity to opt-out of such communications from us by clicking the “unsubscribe” link at the bottom of each marketing e-mail. Please note that you may not opt-out of our service-related communications.
Other Important Information
Users Under Thirteen: Our Website is intended for users ages 13 and older only. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 13. If we become aware of personal information in our database that was collected from a child under 13, we will delete such information.
Users Outside of Malaysia: If you use our Website outside of the Malaysia, you understand and consent to the transfer of your personal information to, and the collection, processing, and storage of your personal information in, Malaysia and elsewhere. The laws in Malaysia and these countries regarding personal information may be different than the laws of your state or country.
Your Malaysia Privacy Rights: If you are a Malaysia resident, Malaysia law permits you to request certain information regarding the disclosure of your personal information by us and our related companies to third parties for the third parties’ direct marketing purposes. To make such a request, please send your request, using the contact information listed below.
If you have any questions about this Privacy Statement, you should contact us by email at admin@weprovidedigital.com .
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Privacy Policy for We Provide Plt Sdn Bhd
At We Provide Digital ( We Provide Plt), accessible from https://weprovidedigital.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by We Provide Digital ( We Provide Plt) and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in We Provide Digital ( We Provide Plt). This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of We Provide Digital ( We Provide Plt).
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on We Provide Digital ( We Provide Plt), which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that We Provide Digital ( We Provide Plt) has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
We Provide Digital ( We Provide Plt)’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Server Information.
If you use one of Our reseller services such as Web Hosting, Dedicated Server(In future), VPS （In future), Domain Name or SSL, We may collect certain information concerning such services and concerning the server upon which the services operates. This information includes without limitation: (a) the licensed or unlicensed status of the software used under the services; (b) the source from which the license for the software was obtained (i.e., like our affiliate); or (c) information about the server upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server ((a) through (c) collectively, “Server Information”)). Additionally, “Server Information” may also include information collected by We Provide Digital/ We Provide Plt from time to time concerning which features of the software are most often used in order to improve and make adjustments to the software; and information collected from you by us in the event that you request technical support services including without limitation, IP addresses, usernames and passwords necessary to login to SSH, the directory of the server upon which you installed the software and any affected accounts including email accounts, MySQL accounts and other accounts.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We Provide Digital ( We Provide Plt) does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a privacy and data protection regulation in the European Union (EU). This is enforceable from May 25 2018 and requires no enabling legislation so automatically becomes binding and applicable on that date.
The GDPR imposes new obligations on organisations that control or process relevant personal data and introduces new rights and protections for EU data subjects.
The GDPR applies to data processing carried out by organisations operating within the EU. It also applies to organisations outside the EU that offer goods or services to individuals of the EU.
As an organisation operating in the We Provide Digital/ We Provide Plt is committed to maintaining high standards of data protection, information security, privacy and transparency. We place a high priority on protecting and managing data in accordance with accepted standards and helping our clients using technology to do the same.
We will honour our customer’s right to data privacy and protection and as such we have revised our internal policies and our Privacy Policy in order to meet the requirements of the GDPR.
By doing so we will safeguard the personal information under our remit and develop a robust data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation of the GDPR.
We Provide Plt will be complying with the GDPR as a processor and controller of data and the company has been planning and developing a project of works that will deliver what is required by this regulation.
In addition to our Privacy Policy the following additional principals apply under GDPR requirements:
GDPR Principles
- We will process all personal data fairly and lawfully.
- We will only process personal data for specified and lawful purposes.
- We will endeavour to hold relevant and accurate personal data, and where practical, we will keep this up to date.
- We will not retain personal data for longer than is necessary.
- We will comply with requests to remove data or the right to be forgotten.
- We will comply with requests to pause data usage.
- We will keep all personal data secure.
- We will endeavour to ensure that if personal data is transferred to countries outside of the European Economic Area (‘EEA’) they must be compliant with GDPR and contain adequate protection. Data will not be transferred outside of Australia without your consent.
GDPR Actions
Our actions include but are not restricted to:
- Customer Contracts – variation notices will be issued to our managed service and support customers to address GDPR compliance within these agreements.
- Company Privacy Policy – we have published an updated privacy policy that incorporates our GDPR responsibilities and obligations.
- Information Audit – we have undertaken a company-wide information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed.
- Technology – we have reviewed our technology platforms to analyse their operation, security, compliance to make sure these meet the requirements of the GDPR
- Training & Awareness – we have undertaken training across our organisation, on the GDPR, its impact on our processes and responsibilities of our staff. Our staff Induction process has been updated to include GDPR.
- Staffing Contracts – our employee contract, HR policies and sub-contractor agreement have been revised to clarify the expected standards and actions of our people which reflects The Digital Embassy’s obligation to demonstrate GDPR compliance as a data processor and data controller.
- Continuous Process Quality Standards – we are committed to build on our existing security and data protection practices.
- Supplier & Partner relationships: where relevant and related, we will be making all reasonable endeavours to ensure that our third party providers and suppliers are complying with the GDPR.
- Data Breaches – we have implemented breach procedures that ensure we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possibility.
Responsibilities as a Data Processor
As a digital agency and consultancy and support provider it is often necessary for us to remotely connect to our customers in digital environment. This may include, but is not limited to, a remote session that would enable us to fix a user reported problem, apply a customisation to your database, configure a new process, build a new report or import a data list.
In these instances, We Provide Plt/ We Provide Digital will be complying with the GDPR as a data processor and we will be processing data to fulfil our contractual responsibilities.
To meet the requirements of the GDPR, when we process the personal data that is controlled by our customers we have in place a number of systems, processes, products and services to safeguard data to meet these demands.
In undertaking these engagements We Provide Digital ( We Provide Plt) shall offer the following commitments:
- Data Entry & Deletion – we will not delete personal data that is currently stored on your system. In any instances that we receive personal data from you, for example as a spreadsheet to import into your database, the source file containing this personal data shall be deleted once the requirement is completed.
- System Changes – if you require our team to make any changes to your system that will affect the personal data under your control, this process will need to be formally approved by you.
- Direct System Access – This will involve a member of our team directly accessing your system from our computers. As stated above, this will be subject to our normal change control process and when logging into a customer system. We Provide Digital ( We Provide Plt ) shall only use a delegated administrator account or a specific login that is specific to us. Where possible (depending on your Digital Asset CRM capabilities) this will enable our actions to be tracked and audited.
- Our team will continue to monitor this project through June 2020 and beyond. We will continually look at ways of improving our systems and procedures to better comply with GDPR best practice.